We are seeking a high-performing Business Development Manager to drive census growth for a Virtual Intensive Outpatient Program serving adults and adolescents across Arizona.
This is a performance-driven role focused on building and leveraging strategic referral partnerships. The ideal candidate brings an existing book of business in the mental health and/or addiction treatment space. Experience specifically with Virtual IOP or telehealth behavioral health is strongly preferred.
This position requires a proactive, relationship-driven professional who understands the Arizona behavioral health landscape and can generate measurable growth.
Key Responsibilities
- Develop and execute a territory-specific growth strategy for Virtual IOP services
- Leverage existing referral relationships to generate immediate admissions volume
- Identify and cultivate strategic referral partnerships including:
- Outpatient therapists and group practices
- Psychiatrists and PMHNPs
- Residential, PHP, detox, and step-down programs
- Hospitals and discharge planners
- Schools and school counselors
- Employee Assistance Programs
- Payors and community agencies
- Conduct ongoing competitive analysis to identify market gaps and positioning opportunities
- Deliver presentations and education on Virtual IOP programming, admission criteria, and clinical value
- Generate consistent outreach activity across in-person, virtual, phone, and email channels
- Monitor industry changes, payer requirements, and Arizona-specific market shifts including state and commercial payors
- Collaborate with Admissions, Clinical, and Marketing to ensure seamless referral-to-admission transitions
- Provide leadership with regular pipeline reporting, referral metrics, and territory performance data
- Accurately track all activity within CRM systems
Qualifications
- Arizona resident with ability to travel within assigned territory
- Minimum 2+ years of behavioral health business development experience
- Direct experience with Virtual IOP (Adult and/or Adolescent) strongly preferred
- Existing referral relationships within Arizona behavioral health strongly preferred
- Demonstrated track record of territory expansion, lead generation, and revenue growth
- Strong understanding of:
- IOP and Virtual IOP levels of care
- Arizona payer landscape including state and commercial insurance
- Managed care and referral pipelines
- Comfortable operating in a metrics-driven, performance-based environment
- Highly self-motivated, organized, and strategic
- Proficient with CRM systems and Google Workspace
- Valid Arizona driver’s license
Knowledge & Competencies
- Deep understanding of behavioral health treatment models
- Strong market analysis and competitive positioning skills
- Excellent presentation and communication skills across clinical and executive audiences
- Ability to operate independently while maintaining accountability
- Resilient, adaptable, and revenue-focused